We are aware and have proven records on the fact that there is no delay in automated logistics supports tickets resolution in general and in healthcare in particular. Total client satisfaction is our priority.
Nature of IT Help Desk Services
24 x 7 x 365 Help Desk Support availability
Troubleshooting and issue remediation
Issue tracking and incident management through the service desk
Documentation of issue analysis
Performance tuning for optimal environment performance
Diagnosing, troubleshooting and resolving third party-oriented issues,
Post-resolution follow up.
Online / Phone Support
Through Quebec Healthcare Ministry's integrated Communication and Multimedia Network (Réseau Intégré de Télécommunication Multimédia (RITM)